📄 FAQ – FREQUENTLY ASKED QUESTIONS

 

🔹 What countries do you ship to?

 

We currently ship to all countries within the European Union from our fulfillment center in Spain.

 

🔹 How long does delivery take?

 

  • Spain & Portugal: 48–72 hours

  • Rest of Europe: 3–6 business days

Once your order is shipped, you’ll receive tracking via email.

 

🔹 How much is shipping?

 

Order value (€)

Shipping cost

0 – 69.99

6.90 €

70 – 119.99

3.90 €

120 and above

Free shipping ✅

 

 

🔹 Can I return a product?

 

Yes, within 14 days of receiving it. Items must be unused and in original condition. Contact contact@pfbshop.com to start a return.

 

🔹 Do you accept international orders?

 

Currently, we ship only within the EU. If you’re outside this area, please contact us and we’ll do our best to assist.

 

🔹 How can I contact you?

 

Email us at contact@pfbshop.com.

We typically respond within 24–48 hours.

 

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