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Welcome to PFB. These Terms and Conditions govern your use of pfbshop.com and the purchase of products from our online store. By using this website or placing an order, you accept these terms.
PFB — Performance. Function. Balance. — is a brand based in Dubai (United Arab Emirates) that distributes professional training equipment across the European Union from Spain, through partnerships with local logistics companies.
Contact: contact@pfbshop.com
We sell professional training equipment including resistance bands, mobility tools, stability tools and cognitive training products. Product descriptions, photos and prices are published on each product page.
We make reasonable efforts to display product colors and details accurately, but minor variations may occur due to screen settings or production batches.
All prices are displayed in Euros (€) and include applicable taxes unless stated otherwise. Shipping costs are calculated at checkout based on order value and destination.
We reserve the right to modify prices at any time. The price applicable to your order is the one displayed at the time of purchase.
By placing an order, you make a binding offer to purchase. The order is confirmed once you receive an order confirmation email from us.
We reserve the right to refuse or cancel any order for reasons including:
If we cancel your order, we will refund any payment made.
We accept payment via:
All payments are processed securely through Shopify Payments. We do not store your card details.
We ship across the European Union from Spain through local logistics partners. Delivery times:
Detailed shipping information is available on our Shipping & Returns page.
Risk of loss or damage passes to you upon delivery.
In accordance with EU consumer protection law, you have the right to withdraw from the contract within 14 days of receiving your order, without giving any reason.
To exercise your right of withdrawal:
Refunds are processed within 14 days of receiving the returned product, to the original payment method.
Exceptions: For hygiene reasons, used resistance bands and mini-bands cannot be returned unless defective.
All products are covered by the legal warranty applicable in the EU. If a product is defective, contact us at contact@pfbshop.com within a reasonable period after discovering the defect.
All content on this website (texts, images, designs, logos, software) is the property of PFB or its licensors and is protected by intellectual property laws. You may not copy, reproduce, distribute or modify any content without prior written authorization.
PFB's liability is limited to the value of the product purchased. We are not liable for indirect or consequential damages arising from the use of our products, except in cases of gross negligence or intentional misconduct.
Training equipment is intended for use by adults under their own responsibility. Consult a qualified professional before starting any new training program.
Your personal data is processed in accordance with our Privacy Policy, in compliance with GDPR.
We may modify these Terms and Conditions at any time. The current version is always available on this page with the date of the last update. Continued use of the website after changes implies acceptance of the new terms.
These Terms and Conditions are governed by applicable EU consumer protection law and the law of the customer's country of residence within the European Union.
For dispute resolution, consumers within the EU may also use the Online Dispute Resolution (ODR) platform of the European Commission: https://ec.europa.eu/consumers/odr
For any question about these Terms and Conditions, contact us at contact@pfbshop.com.
Last updated: May 2026
